PRIVACY POLICY
Introduction
This privacy policy (“Policy”) outlines how One Lux Stay (“One Lux Stay”, “we”, “us”, or “our”) collects, protects, and uses your personally identifiable information (“Personal Information”) when you use our website (www.oneluxstay.com) and our services (“Website” or “Services”). It also explains your choices regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies we do not own or control, or to individuals we do not employ or manage.
Collection of Personal Information
We collect and store information you provide to us knowingly when you create an account, make a purchase, or fill out online forms on our Website. This information may include your email address, name, phone number, address, credit card details, bank information, and other Personal Information. You can choose not to provide certain information, but this may limit your ability to use some features of our Website. If you are unsure about what information is mandatory, please contact us.
Collection of Non-Personal Information
When you visit our Website, our servers automatically record information sent by your browser. This may include your device’s IP address, browser type and version, operating system type and version, language preferences, the webpage you were visiting before you came to our Website, pages of our Website that you visit, time spent on those pages, search information, access times and dates, and other statistics.
Managing Personal Information
You can access, add to, update, and delete certain Personal Information about you through your account settings. When you update information, we may maintain a copy of the original information in our records. Some information may remain in our records after you delete it from your account. We retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce agreements. Aggregated data derived from your Personal Information may be used after you update or delete it, but not in a manner that identifies you personally. Once the retention period expires, Personal Information will be deleted. Therefore, rights such as access, erasure, rectification, and data portability cannot be enforced after the retention period.
Use and Processing of Collected Information
We use the information we collect from you to:
- Personalize your experience
- Improve our Website
- Enhance customer service and respond to inquiries
- Process transactions
- Send notification emails such as password reminders and updates
- Operate our Website and Services
Non-Personal Information is used to identify potential abuse cases and to compile statistical information about Website usage. This information is not aggregated in a way that identifies any particular user.
We may process Personal Information for the following reasons:
- You have given consent for one or more specific purposes.
- It is necessary for the performance of an agreement with you or for pre-contractual obligations.
- It is required to comply with legal obligations.
- It is related to a task carried out in the public interest or in the exercise of official authority vested in us.
- It is necessary for our legitimate interests or those of a third party.
Information Transfer and Storage
Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to learn about the legal basis for transferring information to a country outside the European Union or to any international organization governed by public international law. If such a transfer occurs, you can find out more by contacting us.
User Rights
You may exercise certain rights regarding your information processed by us. Specifically, you have the right to:
- Withdraw consent where you have previously given consent to the processing of your information.
- Object to the processing of your information if it is carried out on a legal basis other than consent.
- Learn if your information is being processed, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the information undergoing processing.
- Verify the accuracy of your information and ask for it to be updated or corrected.
- Restrict the processing of your information under certain circumstances.
- Obtain the erasure of your Personal Information under certain circumstances.
- Receive your information in a structured, commonly used, and machine-readable format and, if technically feasible, have it transmitted to another controller.
Right to Object to Processing
You may object to the processing of your Personal Information if it is processed for the public interest, in the exercise of an official authority vested in us, or for our legitimate interests. If your Personal Information is processed for direct marketing purposes, you can object at any time without providing any justification.
Exercising Your Rights
To exercise your rights, please contact us using the contact details provided in this document. Requests are free of charge and will be addressed as soon as possible, within one month.
Billing and Payments
We use third-party payment processors to process your payment information securely. These processors’ use of your Personal Information is governed by their respective privacy policies, which may differ from ours. We recommend reviewing their privacy policies.
Service Providers
We may employ third-party companies to provide certain services. These providers are not permitted to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. We share Personal Information with third parties whose privacy policies align with ours or who agree to follow our policies regarding Personal Information.
Privacy of Children
We do not knowingly collect Personal Information from children under 13. If you are under 13, please do not submit any Personal Information through our Website or Services. We encourage parents and guardians to monitor their children’s internet usage and help enforce this Policy by instructing children not to provide Personal Information without permission. If you believe a child under 13 has provided Personal Information to us, please contact us. In some jurisdictions, children under 16 may need parental consent to process their data.
Newsletters
You may subscribe to our electronic newsletters voluntarily. You can opt out of receiving our newsletter or marketing emails by following unsubscribe instructions in these emails or contacting us. However, you will continue to receive essential transactional emails.
Cookies
Our Website uses cookies to personalize your online experience. A cookie is a text file placed on your hard disk by a web server. Cookies cannot run programs or deliver viruses to your computer. They are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie. We use cookies to collect, store, and track information for statistical purposes to operate our Website and Services. You can accept or decline cookies through your browser settings. Declining cookies may limit your use of some Website features.
We also allow third-party companies to collect and use data about user activities on our Website to deliver tailored advertising. These companies may place cookies and track user behavior.
Do Not Track Signals
Our Website does not track visitors over time and across third-party websites. However, some third-party sites may track your browsing activities. You can adjust your browser settings to send a “Do Not Track” signal to websites you visit.
Links to Other Websites
Our Website may contain links to other websites not owned or controlled by us. We are not responsible for the privacy practices of other websites. We encourage you to be aware when you leave our Website and read the privacy statements of any website that may collect your Personal Information.
Information Security
We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We use reasonable administrative, technical, and physical safeguards to protect your Personal Information. However, no data transmission over the Internet or wireless network can be guaranteed. You acknowledge that there are security and privacy limitations of the Internet that are beyond our control and that any information exchanged between you and our Website may be viewed or tampered with in transit by a third party.
Data Breach
If we become aware of a data breach that compromises the security of our Website or discloses Personal Information to unrelated third parties, we will take appropriate measures, including investigation, reporting, and notification to law enforcement authorities. We will notify affected individuals if there is a reasonable risk of harm or if notice is required by law. We will send notifications via email.
Legal Disclosure
We may disclose any information we collect, use, or receive if required or permitted by law, such as to comply with legal processes or protect our rights, your safety, or the safety of others. In the event of a business transition, such as a merger or acquisition, your user account and personal data may be transferred as part of the assets.
Changes and Amendments
We reserve the right to modify this Policy at any time. When we do, we will update the date at the bottom of this page. Continued use of our Website after any changes constitutes your consent to such changes.
Acceptance of This Policy
By using our Website or Services, you acknowledge that you have read this Policy and agree to its terms and conditions. If you do not agree, you are not authorized to use our Website and Services.
CONTACTING US
If you have any questions about this Policy, please contact us at:
One Lux Stay
This policy was last updated on 5/25/2021.