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Reservations

Downtown Santa Monica

Things to Know

CHECK-IN & CHECK-OUT POLICY
This property has the following check-in and check-out times and policies:
Check-In: 3:00 PM
Kindly note that our check-in time is 3pm. Unfortunately, we cannot guarantee early check-ins before 3pm.
Check-ins after 9pm will incur a late fee of $25.
All guests must call or notify the property at least an hour prior to arrival so we can ensure that the unit is ready to be occupied.
Check-Out: 11:00 AM
Checkout time is at 11:00 am. If you prefer a later checkout, you must call us and we will do our best to accommodate your request.
If we are not informed of a delay in departure, a penalty of $250 per hour for late checkout will be charged and will be deducted from your security deposit or from your credit card.
Upon checkout, all doors and windows must be closed and locked, and A/C turned off.
Leave the beach pass, parking sticker, parking pass, garage remote, gate remote, and unit and facility keys on the dining table inside the unit.
Do not return any items to the front desk or to anyone other than our staff. Failing to return the mentioned items will result in a fee of $200 per lost item.
Property and Cancellation Policies
Upon reservation, should you decide to cancel or modify for any reason, a fee of 10% of the total amount of your stay will be charged.
If cancelled or modified within 2 days prior to the day of check-in, you will be billed the full amount of your stay.
Administrative Fees and Surcharges
Rent payments made by credit cards are subject to administration fees of 2.5% and 3.5%, respectively.
Paypal payments are free of administrative fees/surcharges.
Deposit refunds will also incur a Paypal fee or credit card service fee of approximately 2.5% to 3.5%.
Agreement Acceptance
Your rental deposit for the accommodation is a confirmation of acceptance of these conditions.
For security purposes, guests are required to send a photo ID and credit card prior to arrival and to present them during check in.
This contract is not extendable or renewable. New contracts must be signed for extensions.
Repairs and Alternate Accommodations
Any issues with the house/apartment with regards to appliances, electrical, pool, or anything related to the maintenance of the house will be fixed within 24 hours. There will not be any compensation given to the client in this matter, as we will fix any issues related to the property. If it is beyond repair and the house or apartment is in an inhabitable condition, alternate accommodations will be arranged. This will be done only after 48 hours of complaint. If no alternate accommodation is available, the liability for compensation will not exceed a maximum of $500.
Failure to Vacate
Failure of the Guests to vacate the premises upon checkout time and date will result to a daily rental fee of $600.00 per day, unless a previous extension of stay has been agreed upon.
Property Rules
All properties are strictly non-smoking.
All special requests are subject to availability and additional charges may apply such as pack and play, roll-away bed, etc.
For your convenience essential toiletries such as shampoo/conditioner, soap and toilet paper are provided on arrival however additional supplies are the responsibility of the guest.
Where applicable, domestic pets under 20 pounds are welcome on approval and for a pet cleaning fee of $150 per pet. Please ask us for more information.
No parties allowed and excessive noise is strictly prohibited. Noise complaints are taken very seriously and may result in eviction without compensation and a penalty of $1000.
Actual units may not be exactly the same as shown in this listing as we have multiple units in the property.

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