One Lux Stay

TERMS & CONDITIONS

ADMINISTRATIVE FEES AND SURCHARGES

Rent payments made by Visa/MasterCard or American Express cards are subject to administration fees of 2.5% and 3.5%, respectively. Paypal payments are free of administrative fees/surcharges. Deposit refunds will also incur a Paypal fee or credit card service fee of approximately 2.5% to 3.5%.

AGREEMENT ACCEPTANCE

Your rental deposit for the accommodation is a confirmation of acceptance of these conditions. For security purposes, guests are required to send a photo ID and credit card prior to arrival and to present them during check in. This contract is not extendable or renewable. New contracts must be signed for extensions.

CHECKOUT

Checkout time is at 11:00 am. If you prefer a later checkout, you must call us and we will do our best to accommodate your request. If we are not informed of a delay in departure, a penalty of $250 per hour for late checkout will be charged and will be deducted from your security deposit or from your credit card.
Upon checkout, all doors and windows must be closed and locked, and A/C turned off. Leave the beach pass, parking sticker, parking pass, garage remote, gate remote, and unit and facility keys on the dining table inside the unit. Do not return any items to the front desk or to anyone other than our staff. Failing to return the mentioned items will result in a fee of $200 per lost item.

DEPOSIT POLICY

Guest will be charged 10% of the accommodation total at the time of the booking. The remaining balance will be charged 14 days prior to arrival.

CANCELLATION POLICY

Guest will be charged 10% of the accommodation total at the time of the booking. The remaining balance will be charged 14 days prior to arrival.

*Please Note:

  • The full amount will be charged on the date of the booking if the arrival date is less than 14 days from the date of the booking.
  • The guest will be charged the total price of the reservation if they cancel within 14 days before the arrival date.
  • The guest will be charged 75% of the total price if they cancel 15-30 days before the arrival date.
  • The guest will be charged 50% of the total price if they cancel 31 or more days before the arrival date.
NON REFUNDABLE

The guest will be charged 100% of the total rate if they cancel.
There is 1 hour grace period from the time of booking.

This is a Very Strict Cancellation Policy

REPAIRS AND ALTERNATE ACCOMMODATIONS

Any issues with the house/apartment with regards to appliances, electrical, pool, or anything related to the maintenance of the house will be fixed within 24 hours. There will not be any compensation given to the client in this matter, as we will fix any issues related to the property. If it is beyond repair and the house or apartment is in an inhabitable condition, alternate accommodations will be arranged. This will be done only after 48 hours of complaint. If no alternate accommodation is available, the liability for compensation will not exceed a maximum of $500.

FAILURE TO VACATE

Failure of the Guests to vacate the premises upon checkout time and date will result in a daily rental fee of $600.00 per day unless a previous extension of stay has been agreed upon.

CONTACTING US

If there are any questions regarding this Terms & Conditions, you may contact us using the information below.

One Lux Stay

Is a registered brand and business aparthotel operator under the corporate name of Suitesrus.com Corp and has registered offices in Florida, California and Toronto. We currently operate 8 apartment hotels in 3 counties and are expanding daily.

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